Product Information of FAW EPC System
The FAW EPC system leverages its core advantages of real-time updates of parts data, intelligent and accurate queries, compatibility with all vehicle models, and efficient supply chain coordination to help dealers significantly improve inventory efficiency, reduce inventory costs, and optimise customer service response times.
The FAW EPC system features a complete spare part number catalog that covers all FAW truck models, including core FAW heavy-duty truck models like FAW J6, FAW J6P, FAW J6V, FAW J6E, FAW J6G, FAW J7, FAW JH6, FAW JH5 and FAW H7. This all-in-one catalog lets you quickly locate the exact spare part numbers you need for your FAW trucks, ensuring perfect compatibility, reducing maintenance downtime and cutting unnecessary costs. With easy access to accurate, authentic spare part information, it’s the reliable solution to keep your FAW fleet running smoothly. Whether you’re in need of regular maintenance parts or emergency replacements, feel free to inquire or place your order now—we’re here to support your operations efficiently!
Precise Parts Search
Supports multi-dimensional searches by vehicle model, chassis number (VIN code), part number, part name, and other criteria to quickly locate target parts (such as engine components and brake system parts).
Parts Information Visualization
 Provides 3D structural diagrams and assembly relationship diagrams of parts, clearly showing their location in the entire vehicle/assembly to assist in repair and disassembly decisions.
Comprehensive Information Management
Includes part specifications, compatible vehicle models, original equipment manufacturer (OEM) part numbers, alternative parts, prices, inventory status, and supplier information, providing a one-stop solution for accessing comprehensive part lifecycle data.
Supporting Application Features:
Some systems integrate functions such as part order generation, repair solution recommendations, and historical purchase record queries, bridging the supply chain and repair service processes.
*The price is only applicable for installation on a single computer. My technical team will install the program remotely for you.
Details Pictures of FAW EPC System
Core Advantage
Authoritative original factory data: Directly connected to the original factory database, with 100% matching of parts information to original factory standards, avoiding the risk of inferior replacement parts.
Multilingual localization: Optimized terminology translation for core markets such as Russian-speaking and Spanish-speaking regions, in line with local usage habits.
Lightweight deployment: No complex hardware configuration required; can be used on both web and client versions, with installation and training completed in one hour.
Fast after-sales response: 7×12-hour technical support, with data update issues resolved within two hours.
Product Application of FAW EPC System
Truck Spare Parts Store
Truck Spare Parts Store
Heavy Truck Repair Service Station
Heavy Truck Repair Service Station
Large Logistics Group Fleet
Large Logistics Group Fleet
Why Choose the FAW EPC System
FAQ
How do I install this system after purchasing it?
 After payment is completed, customer service will contact you within 12 hours to provide detailed installation instructions with illustrations and operational guidelines. If you encounter difficulties during self-installation, you can request remote assistance at any time via phone or online customer service. Technical personnel will provide one-on-one assistance to help you complete the system deployment and ensure rapid activation.
Does it support multiple languages?
Yes, the Faw EPC system supports free switching between multiple languages, including Chinese, English, Russian, Spanish, Arabic, etc., adapting to the usage habits of major global markets. Users can switch to the desired language with a single click in the system settings during operation.
How often is the system data updated, and does it require manual operation?
The system data is synchronised with Faw’s original factory database and is automatically updated once a month (including new vehicle models, parts, specification adjustments, replacement parts information, etc.), without the need for manual operation. A reminder notification will be sent before the update, and a detailed change log will be provided after the update to ensure that you are promptly informed of data changes and avoid errors in parts information.
How long is after-sales support available in case of technical issues during use?
After purchase, both the basic and enterprise versions are eligible for 7×12-hour after-sales support. In case of technical issues, you can report them via phone, online customer service, or remote assistance channels. Core issues (such as system lag or data synchronisation failure) will be responded to within 2 hours, and routine issues will be resolved within 4 hours.
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