Product Information of Xichai Engine EPC System
The Xichai engine EPC system is a comprehensive digital management platform integrating all-series Xichai engine parts data, offering integrated services for parts inquiry, identification, and procurement. Developed with Xichai's decades of engine manufacturing expertise and advanced digital technology, the system guarantees the precision and real-time nature of parts information. The Xichai engine EPC system addresses the limitations of traditional paper-based catalogs—such as time-consuming searches, frequent errors, and outdated information—empowering users to cut operational costs and boost productivity. Covering Xichai's entire range of diesel engines, natural gas engines, and associated components, the Xichai engine EPC system serves as an indispensable tool for efficient parts management.
Intelligent Parts Query
The EPC system enables multi-criteria precision searches via engine model, serial number, part code, and keywords, featuring intelligent suggestion and fuzzy search capabilities unique to the Xichai engine EPC system.
3D Part Visualisation
The EPC system offers interactive 3D models that can be rotated, zoomed, and disassembled, providing clear visualization of part structures and assembly relationships exclusive to Xichai engines.
Comprehensive Part Details
Within the EPC system, users access detailed technical parameters, compatible models, replacement parts, stock levels, and pricing specific to Xichai components.
Real-Time Data Updates
The Xichai engine EPC system continuously synchronizes with Xichai's latest parts database, ensuring users always access the most current information through the Xichai engine EPC system.
Details Pictures of Xichai Engine EPC System
Core Advantage
Authoritative original factory data: Directly connected to the original factory database, with 100% matching of parts information to original factory standards, avoiding the risk of inferior replacement parts.
Multilingual localization: Optimized terminology translation for core markets such as Russian-speaking and Spanish-speaking regions, in line with local usage habits.
Lightweight deployment: No complex hardware configuration required; can be used on both web and client versions, with installation and training completed in one hour.
Fast after-sales response: 7×12-hour technical support, with data update issues resolved within two hours.
Product Application of Xichai Engine EPC System
The Xichai engine EPC system is essential for commercial vehicle repair centers, enabling technicians to quickly identify required parts and streamline repair processes through the EPC system. For Xichai dealerships, the system provides instant access to accurate parts pricing and availability, enhancing customer service efficiency. Fleet operators utilize the Xichai engine EPC system to manage maintenance schedules and parts inventory, optimizing vehicle uptime. Construction machinery companies rely on the Xichai engine EPC system for precise parts identification in heavy equipment repairs. Agricultural machinery services benefit from the Xichai engine EPC system's ability to quickly locate parts for farm equipment engines. Power generation facilities use the EPC system to maintain backup generator sets, ensuring continuous power supply. Each of these scenarios demonstrates the versatility and essential role of the system in diverse operational environments.
Truck Spare Parts Store
Truck Spare Parts Store
Heavy Truck Repair Service Station
Heavy Truck Repair Service Station
Large Logistics Group Fleet
Large Logistics Group Fleet
Why Choose Xichai Engine EPC System
The Xichai engine EPC system delivers unparalleled advantages with 100% official Xichai data, ensuring absolute accuracy as the EPC system directly sources information from Xichai's manufacturing database. The Xichai engine EPC system reduces average parts search time by over 70%, dramatically improving workflow efficiency compared to traditional methods. By minimizing incorrect orders and inventory discrepancies, the Xichai engine EPC system helps organizations reduce operational costs significantly. Backed by Xichai's global service network, the Xichai engine EPC system provides 24/7 technical support across major markets. The Xichai engine EPC system incorporates enterprise-grade security protocols, including encrypted data transmission and role-based access controls, ensuring secure management of sensitive information within the EPC system. With flexible API integration, the Xichai engine EPC system seamlessly connects with existing ERP and MES systems, enhancing overall operational integration. It receives bi-weekly data updates, ensuring the Xichai engine EPC system always reflects the latest product developments and parts information.
FAQ
How do I install this system after purchasing it?
 After payment is completed, customer service will contact you within 12 hours to provide detailed installation instructions with illustrations and operational guidelines. If you encounter difficulties during self-installation, you can request remote assistance at any time via phone or online customer service. Technical personnel will provide one-on-one assistance to help you complete the system deployment and ensure rapid activation.
Does it support multiple languages?
Yes, the Xichai engine EPC System supports free switching between multiple languages, including Chinese, English, Russian, Spanish, Arabic, etc., adapting to the usage habits of major global markets. Users can switch to the desired language with a single click in the system settings during operation.
How often is the system data updated, and does it require manual operation?
The system data is synchronised with Xichai’s original factory database and is automatically updated once a month (including new engine models, parts, specification adjustments, replacement parts information, etc.), without the need for manual operation. A reminder notification will be sent before the update, and a detailed change log will be provided after the update to ensure that you are promptly informed of data changes and avoid errors in parts information.
How long is after-sales support available in case of technical issues during use?
After purchase, both the basic and enterprise versions are eligible for 7×12-hour after-sales support. In case of technical issues, you can report them via phone, online customer service, or remote assistance channels. Core issues (such as system lag or data synchronisation failure) will be responded to within 2 hours, and routine issues will be resolved within 4 hours.
Contact & Support
For sales inquiries about the Xichai engine EPC system, users can reach out via phone, email, or online forms. Technical support for the Xichai engine EPC system includes a 24-hour hotline, live chat, and a knowledge base.Â
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